🔒 Data & Privacy

ci444 Privacy Policy

Your privacy matters at ci444. This page explains exactly what data we collect, why we collect it, how we use it, and how we keep it safe. No jargon, no small print surprises.

Last updated: January 2025

How ci444 Handles Your Data

These cards give you a quick overview of the most important privacy commitments at ci444. The full policy below has all the details.

Your Data Is Encrypted

All personal data stored and transmitted through ci444 is protected using industry-standard encryption. Your account details, payment information, and activity history are secured at every point — from registration through to withdrawal.

We Don't Sell Your Data

ci444 does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. Your data is used only to operate your account, process payments, and keep the platform secure — nothing else.

You Control Your Data

As a ci444 player, you have the right to access the personal data we hold about you, request corrections, and ask for your data to be deleted where applicable. Contact ci444 support at any time to exercise these rights.

Minimal Data Collection

ci444 only collects the data that is genuinely necessary to operate your account and comply with legal requirements. We don't collect data for the sake of it. If we don't need it, we don't ask for it.

No Unnecessary Tracking

ci444 uses cookies and session data only to keep the platform working properly and to improve your experience. We do not use third-party advertising trackers or sell your browsing behaviour to data brokers.

Transparent Communication

If ci444 ever needs to update this Privacy Policy in a way that affects your rights, we will notify you directly. You won't find out about major changes by stumbling across updated small print — we'll tell you clearly and directly.

1 Introduction

This Privacy Policy explains how ci444 collects, uses, stores, and protects the personal data of players who register and use the ci444 platform at ci444.net. ci444 is an online betting and live casino platform serving players in Bangladesh, offering live casino games, sports betting, and casual games.

At ci444, we take your privacy seriously. We understand that when you share your personal information with us — whether during registration, when making a deposit, or when contacting support — you are trusting us to handle that information responsibly. This policy explains exactly how we do that.

By registering an account at ci444 or using any part of the ci444 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how ci444 handles personal data as described here, you should not register or continue using the platform.

This Privacy Policy applies to all personal data collected through ci444.net, the ci444 mobile app, and any communications between you and the ci444 support team.

2 Data We Collect

ci444 collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third parties where necessary for verification or payment processing. Below is a breakdown of the categories of data ci444 collects.

Registration Data

When you create a ci444 account, we collect the information you provide during the registration process, including:

  • Full legal name
  • Date of birth
  • Mobile phone number
  • Email address (if provided)
  • Username and password (stored in encrypted form)

Payment Data

When you make a deposit or request a withdrawal at ci444, we collect transaction-related data including your bKash, Nagad, or Rocket account number, transaction reference numbers, deposit and withdrawal amounts, and timestamps. ci444 does not store full payment credentials — payment processing is handled securely through the relevant mobile banking providers.

Usage and Activity Data

ci444 automatically collects data about how you use the platform. This includes the games you play, bets you place, session duration, pages you visit within ci444, and the features you interact with. This data helps ci444 improve the platform experience and identify any technical issues.

Device and Technical Data

When you access ci444, we collect basic technical information about your device and connection, including your IP address, browser type and version, operating system, device type (mobile or desktop), and general location data derived from your IP address. This data is used for security monitoring and to ensure the platform works correctly on your device.

Communications Data

If you contact ci444 support via email, live chat, or any other channel, we retain records of those communications. This helps us resolve disputes, improve our support service, and maintain an accurate history of your account interactions.

ci444 only collects data that is necessary for operating your account, processing payments, and keeping the platform secure. We do not collect sensitive personal data such as national ID numbers unless specifically required for identity verification.

3 How We Use Your Data

ci444 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that go beyond what is described in this Privacy Policy. The main purposes for which ci444 uses your personal data are:

Purpose Data Used
Creating and managing your ci444 account Registration data, contact details
Processing deposits and withdrawals Payment data, transaction records
Verifying your identity and age Registration data, verification documents
Providing customer support Communications data, account history
Fraud prevention and security monitoring Device data, IP address, activity data
Improving the ci444 platform Usage data, technical data
Responsible gaming monitoring Activity data, betting history
Sending account-related notifications Contact details, account status

ci444 does not use your personal data for unsolicited marketing unless you have explicitly opted in to receive promotional communications. You can opt out of marketing communications at any time by contacting ci444 support.

4 Legal Basis for Processing

ci444 processes your personal data on the following legal grounds:

  • Contract performance: Processing your registration data, payment data, and account activity data is necessary to provide the ci444 service you have signed up for.
  • Legal obligation: ci444 is required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable legal obligations.
  • Legitimate interests: ci444 processes device data, IP addresses, and usage data to protect the security of the platform, prevent fraud, and improve the service we provide to all players.
  • Consent: Where ci444 sends you optional marketing communications or uses non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

You can withdraw your consent for optional data processing at any time without affecting the lawfulness of processing that took place before withdrawal. Contact ci444 support to update your preferences.

5 Data Sharing

ci444 does not sell, rent, or trade your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

Payment Processors

To process your deposits and withdrawals, ci444 shares relevant transaction data with bKash, Nagad, and Rocket. These providers process your payment data under their own privacy policies and security standards. ci444 does not store your full mobile banking credentials.

Identity Verification Providers

Where ci444 is required to verify your identity or age, we may share your registration data with trusted third-party verification services. This is done only where legally required or where there is a reasonable suspicion of fraudulent activity.

Game Providers

ci444 works with game providers including Astar Live, Playtech Live, and MG Live to deliver live casino games. These providers may receive limited technical data (such as session tokens) necessary to deliver the game experience. They do not receive your full personal profile.

Legal and Regulatory Authorities

ci444 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required by applicable law. ci444 will only disclose the minimum data necessary to comply with such requirements.

All third parties with whom ci444 shares data are required to handle that data securely and in accordance with applicable data protection standards. ci444 does not share data with advertising networks or data brokers.

6 Cookies and Tracking

ci444 uses cookies and similar technologies to keep the platform functioning correctly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. ci444 uses the following types of cookies:

  • Essential cookies: These are required for the ci444 platform to function. They keep you logged in during your session and ensure the platform loads correctly. You cannot opt out of essential cookies while using ci444.
  • Functional cookies: These remember your preferences, such as your preferred language or display settings, so you don't have to set them every time you visit ci444.
  • Analytics cookies: ci444 uses anonymised analytics data to understand how players use the platform and to identify areas for improvement. This data does not identify you personally.

ci444 does not use third-party advertising cookies or allow external advertising networks to place cookies on the ci444 platform. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use ci444 properly.

7 Data Retention

ci444 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal data retention policies. The general retention periods applied by ci444 are:

  • Account and registration data: Retained for the duration of your account and for a minimum of 5 years after account closure, in line with anti-money laundering record-keeping requirements.
  • Transaction records: Retained for a minimum of 5 years from the date of each transaction.
  • Communications data: Retained for up to 3 years from the date of the communication, or longer where relevant to an ongoing dispute or investigation.
  • Usage and technical data: Retained for up to 12 months from collection, after which it is anonymised or deleted.

When data is no longer required, ci444 deletes or anonymises it securely. If you request deletion of your data, ci444 will action that request where it is not prevented from doing so by legal obligations.

8 Data Security

ci444 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the ci444 platform.
  • Encrypted storage of passwords and sensitive account data.
  • Access controls that limit which ci444 staff can access personal data, based on their role and need.
  • Regular security reviews and monitoring of the ci444 platform for vulnerabilities.
  • Secure data centres with physical and logical access controls.

While ci444 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your login details, and contact ci444 support immediately if you suspect unauthorised access to your account.

If ci444 becomes aware of a data breach that affects your personal data, we will notify you as promptly as possible and take immediate steps to contain and investigate the incident.

9 Your Rights

As a ci444 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact ci444 support with your request. We will respond within a reasonable timeframe and in any case within 30 days.

  • Right of access: You can request a copy of the personal data ci444 holds about you at any time.
  • Right to rectification: If any of the personal data ci444 holds about you is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure: You can ask ci444 to delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
  • Right to restrict processing: In certain circumstances, you can ask ci444 to restrict how we use your data while a dispute or review is ongoing.
  • Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
  • Right to withdraw consent: Where ci444 processes your data based on your consent, you can withdraw that consent at any time without affecting prior processing.

Please note that some of these rights are subject to limitations. For example, ci444 cannot delete transaction records that are required to be retained under anti-money laundering law. Where a limitation applies, ci444 will explain this clearly when responding to your request.

10 Children's Privacy

ci444 is strictly an adult platform. The ci444 service is not directed at, and should not be used by, anyone under the age of 18. ci444 does not knowingly collect personal data from anyone under 18.

If ci444 becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately and all associated data will be deleted. If you believe a minor has registered at ci444, please contact support immediately so we can investigate and take appropriate action.

11 Updates to This Policy

ci444 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that affect your rights or how we use your data in a material way, ci444 will notify registered players directly via their registered contact details before the changes take effect. Your continued use of ci444 after any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically so you are always aware of how ci444 handles your personal data. If you have any concerns about a change to this policy, contact ci444 support before continuing to use the platform.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how ci444 handles your personal data, please get in touch with the ci444 support team. We are available 24 hours a day, 7 days a week.

For questions specifically about your account data or to submit a data access request, please include your registered username and a brief description of your request when contacting support. ci444 will acknowledge your request promptly and respond in full within 30 days.

For information about your rights as a player more broadly, including responsible gaming tools and account management options, visit the Responsible Gaming page or the Terms and Conditions page.

Play with Confidence at ci444

Your data is safe with ci444. Register today and enjoy live casino games, sports betting, and fast payouts via bKash and Nagad — with full transparency about how your information is handled.